Get in Touch
We're here to help and answer any questions you might have about our products and services
How Can We Help You?
General Inquiries
Questions about our products or services
Business Opportunities
Partnerships and collaboration
Export Information
International shipping and export services
Send Us a Message
Email Us
General Queries:Info@papertio.com
Export Queries:exim@papertio.com
Office Address
Landmark Cyberpark Space Creators Heights, 3rd Floor, Golf Course Road Extension, Sector 67, Gurugram, Haryana 121002, IN
Frequently Asked Questions
Find answers to common questions about our services and products
Can users order papers in bulk?
Yes, orders can be placed in bulk. We accommodate large volume orders for businesses of all sizes.
Is the price mentioned for the product per kg?
Yes, the price displayed is the per kilogram (kg) price of the product.
Can orders be tracked through the app?
Yes, order tracking is available within the app. You can monitor your shipment status in real-time.
How are offers provided?
Different sellers create offers tailored for different buyers. These offers are based on quantity, frequency of orders, and business relationships.
Is there a minimum order value?
Yes, there is a minimum order value which varies by product category. Please contact our sales team for specific information.
Do you ship internationally?
Yes, we provide international shipping services. For specific information about shipping to your country, please contact our export team at exim@papertio.com.
Do you offer customized products?
Yes, we provide customization services for many of our products. Please contact us with your specific requirements for more information.
What payment methods do you accept?
We accept various payment methods including bank transfers, credit cards, and digital payment platforms. For large orders, we can discuss payment terms.
Don't see your question here?
Business Hours
We're available to assist you during these hours
Weekdays
Monday - Friday: 9:00 AM - 6:00 PM
Customer support is available during business hours
Weekends
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Email inquiries received during off-hours will be addressed on the next business day
Ready to Work Together?
Reach out to us today and discover how PaperTio can simplify your procurement needs.